By accessing or using the websites, mobile applications or blogs (collectively, the “Site”) provided by SAS MATTA or our subsidiaries or affiliates (herein referred to as “MATTA,” “we”, “us” or “our”), including, without limitation, https://www.annesemonin.com, pursuant to which we offer our exclusive beauty products or other products for the purchase (the “Products”), you agree to be bound by the terms and conditions contained by this Agreement and all other terms incorporated herein by reference.

Subject to applicable law, MATTA reserves the right, in its sole and absolute discretion, to modify all or any portion of this Agreement at any time without incurring any liability or obligation whatsoever to you or any other person or entity. You may read a current, effective copy of this Agreement at any time by selecting the “Terms of Use” link on the Site. You should periodically visit this page to review the current Agreement so you are aware of any revision to which you are bound. If you do not agree to abide by this or any future Agreement, do not use or access (or continue to use or access) the Site.

The nullity of a contractual clause does not entail the nullity of the Terms and Conditions of this agreement. The temporary or permanent non-application of one or more clauses of the Terms and Conditions by MATTA shall not constitute a waiver on his part of the other clauses of the Terms and Conditions which continue to produce their effects.



Please refer to our Privacy Policy for information about how we collect, use, disclose and otherwise process information about you.



When you make a purchase through a Website, you must either register for a MATTA account (an "Account") or check out as a guest. If you choose to make a purchase as a guest, you will still be required to provide certain personal information to allow us to process your Order (as defined below in Section 5). When you make a purchase with us through a Website, you agree: (i) that you will provide complete and accurate information about yourself; and (ii) if you have registered for an Account, to promptly update such information as it changes to ensure that it is kept accurate and complete. You are solely responsible for the accuracy of all information that you provide to MATTA, regardless of whether you register for an Account or purchase as a guest. In the event that you do not provide or update such information, or MATTA has reasonable grounds to suspect that you have not provided or updated such information, MATTA shall have the right, in its sole and absolute discretion, to prevent you from using any of its Websites.

If you have registered for an Account, it is your sole and absolute responsibility to keep the password and other information provided to you by MATTA confidential and secure. In the event that your password and/or Account are used without your consent or that you discover any other breach of security, you agree to promptly notify MATTA via the Technical + Other section of our contact page. We are not responsible for your failure to comply with this clause, or for any delay in shutting down your Account after you have reported a breach of security to us. You are solely responsible for any and all activities which occur under your Account.



The Site contains material, including but not limited to software, text, graphics and images (collectively referred to as the “Content”). We may own the Content, or portions of the Content may be made available to us through arrangements that we have with third parties. We do not guarantee that any Content you access on or through the Site is or will continue to be accurate. The Content is protected by France and foreign intellectual property laws. Unauthorized use of the Content may result in violation of copyright, trademark, and other laws. You have no rights in or to the Content, and you will not use, copy or display the Content. No other use is permitted without our prior written consent. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use or posting of any of the Content on any other website or in a networked computer environment for any purpose is expressly prohibited. If you violate any part of this Agreement, your right to access and/or use the Content and Site shall automatically terminate and you shall immediately destroy any copies you have made of the Content.

The trademarks, service marks, and logos of Anne Semonin (the “Anne Semonin Trademarks”) used and displayed in connection with the Services are trademarks or service marks of MATTA. Other company, product, and service names located on the Site or otherwise used in connection with the Services may be trademarks or service marks owned by third parties (the “Third Party Trademarks”, and, collectively with the Anne Semonin Trademarks, the “Trademarks”). Nothing on the Site, in the Services or in this Agreement should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site or otherwise used in connection with the Services without our prior written consent specific for each such use. The Trademarks may not be used to disparage us or any applicable third party, our or the applicable third party’s products or services, or in any manner (using commercially reasonable judgment) that may damage any goodwill in the Trademarks. Use of any Anne Semonin Trademarks as part of a link to or from any website is prohibited without our prior written consent. All goodwill generated from the use of any Anne Semonin Trademark shall inure to our benefit.

You agree not to: (a) take any action that imposes an unreasonable load on the Site’s infrastructure; (b) use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any activity being conducted on the Site; (c) attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or making up the Site; (d) delete or alter any material we or any other person or entity posts on the Site; or (e) otherwise take any action in violation of our guidelines and policies.

If you have registered for an Account, it is your sole and absolute responsibility to keep the password and other information provided to you by MATTA confidential and secure. In the event that your password and/or Account are used without your consent or that you discover any other breach of security, you agree to promptly notify MATTA via the Technical + Other section of our contact page. We are not responsible for your failure to comply with this clause, or for any delay in shutting down your Account after you have reported a breach of security to us. You are solely responsible for any and all activities which occur under your Account.



The online sales offers presented on the site are reserved for consumers who are not established in one of the following countries: Russia, Belarus, Kazakhstan, Armenia, Kyrgyzstan, Bulgaria, Slovakia, Ukraine, Romania, Moldova, United Arab Emirates or China.

To place an order, the consumer, after having filled his virtual basket by indicating the selected products and the desired quantities, then clicks on the "Order" button and provides information on delivery and payment method.

Before clicking on the "Confirm Order" button, the consumer has the opportunity to check the details of his order and its total price and to return to the previous pages to correct any errors or possibly modify his order.

Confirmation of the order implies acceptance of the terms and conditions of this agreement. An e-mail acknowledging receipt of the order and its payment is sent by the seller as soon as possible.

Any order modification by the consumer after confirmation of his order is subject to acceptance by MATTA.

MATTA seller reserves the right to make changes to the product ordered that are related to technical developments under the conditions set out in Article R. 212-4 of the French Consumer Code.

For all products shipped outside European Union and overseas French départements and territories (DOM-TOM), the invoice price will automatically be calculated excluding taxes. Customs duties and/or other local taxes or import duties or state taxes will be requested by local administrative bodies. These duties and costs are not the responsibility of MATTA. They shall be borne by the buyer and be their responsibility, both in terms of declaration and payment to the authorities and/or relevant agencies in the country in question.



MATTA seller reserves the right to refuse any order for legitimate reasons and more particularly if the quantities of products ordered are abnormally high for buyers who are consumers.



The consumer has a right of return of fourteen days from receipt of his order to return any item that does not suit him and request an exchange or refund with the exception of the return costs which remain at his expense.

The right of withdrawal can be exercised with our customer service directly from our website in the "Contact us" section. We will immediately send you an acknowledgement of receipt of the withdrawal on a durable medium (for example, by email).

Returns must be made in their original condition and complete so that they can be remarketed as new. Any product opened or damaged by the consumer will not be taken back.

In case of withdrawal MATTA will refund all payments received. Either by re-crediting the credit card or Paypal account of the consumer, or by bank transfer depending on the method of payment of the order.

MATTA will be able to defer the refunding until the reception and the checking of the products.



MATTA will process the order as soon as possible from Monday to Friday. MATTA undertakes to ship orders within 24H hours after the validation of the order and subject to availability of stocks unless there are exceptional circumstances. Transport is free of charge and the delivery timer differ according to the transporter, the region, the country of delivery and their customs specificities.
In optimal delivery conditions, the delivery times after release are:
- 2 working days for France, United Kingdom, Switzerland and Europe;
- 4 to 8 working days for countries outside Europe and not listed above.

In any case and within a maximum of 30 days after the date of the Order Confirmation unless there are exceptional circumstances and except in the case of pre-orders, your order will be delivered to the delivery address that you specify when placing your order. If we are unable to deliver to your delivery address, for example if your delivery address is geographically remote, we will notify you before we accept your order. We reserve the right not to deliver to any country that is prohibited by applicable export laws. Products comprised within the same order cannot be delivered to different addresses.



Without limiting the generality of any other section of this Agreement, MATTA reserve the right to limit or refuse any Order you place with us. Further, we reserve the right to verify the validity of all Orders and/or cancel any Order if we find evidence of fraud, tampering and/or any other violation of the terms and conditions of this Agreement. We may, in our sole and absolute discretion, limit or cancel quantities purchased per person, per household or per Order. All orders of Products must be for your personal use only. By purchasing Products, you hereby agree not to resell or distribute such Products for any commercial purposes. All orders are subject to our acceptance or rejection based on Product availability, noncompliance with this Agreement or any other reason as determined in our sole discretion. These restrictions may include Orders placed by or under the same Account, the same credit card, and/or Orders that use the same billing and/or shipping address. We also reserve the right, in our sole and absolute discretion, not to ship items ordered or purchased through a Website to certain addresses. In the event that we are unable to or choose not to ship an item, you will be notified accordingly and the amount for that item charged in relation to your Order will be reduced accordingly.

MATTA in its sole discretion may refuse to redeem any promotion code or offer that it believes in good faith to be fraudulent or improperly obtained and/or that has not been redeemed by the intended recipient of the promotion code or offer. MATTA in its sole discretion reserves the right to invalidate and/or not honour promotions codes or offers that are obtained through any party other than MATTA, including but not limited to, through third-party sites. MATTA may modify or cancel an offer any time.



All Orders are subject to verification by MATTA at any time and for any reason. We reserve the right, in our sole and absolute discretion, to require proof of identity (in a form acceptable to MATTA): (i) for the purposes of verifying the legitimacy of any Order and/or other information; and/or (ii) for any other reason we deem necessary, in our sole and absolute discretion, for the purposes of fulfilling an Order in accordance with our interpretation of the terms and conditions of this Agreement.

In order to help protect you and MATTA from fraudulent transactions, we may provide your transaction-related information to a reputable third party organization to perform an address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address.



The products sold on the Website are for individuals only.

MATTA could not be held responsible for damage caused by misuse of products sold on its site or by failure to comply with precautions for use.

The products shall comply with the requirements in force relating to the safety and health of persons, fair trading and consumer protection at the time they are placed on the market. The products comply with the requirements of French law applying at the time they are placed on the market.

Products are offered and delivered within the limits of available stocks.

In the event of unavailability of the product ordered, the seller shall immediately inform the buyer and may offer him a product of equivalent quality and price or, failing this, a purchase voucher for the amount of the order that can be used for any future order.

In the event of disagreement by the buyer, the seller shall refund the sums paid within 7 working days.

Apart from the reimbursement of the price of the unavailable product, the seller is not obliged to pay any cancellation compensation, unless the non-performance of the contract is personally attributable to him.



MATTA shall not be liable for damages resulting from improper use of its products.

These online sales Terms and Conditions are subject to French law and specifically to the regulations governing distance selling (articles L. 121 – 16 to L. 121 – 20 of the French Consumer Code), Directive 97/7/EC of 20th May 1997 on the protection of consumers in respect of distance contracts, and the Act of 1st August 2000.

In the event of a dispute, you should first contact the company's customer service department by e-mail (hello@annesemonin.com) or through our contact page to try to resolve the dispute informally.



The Terms and Conditions of this agreement and all related matters are governed by the domestic laws of France. You hereby irrevocably submit to the exclusive jurisdiction of the courts of France in relation to all disputes arising from or related to this Agreement, your use of a Website and any related matters.

If any provision of this Agreement is held invalid or unenforceable by any court having competent jurisdiction, such provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions of this Agreement shall continue in full force and effect. No failure to exercise or waiver of any provision of this Agreement shall be deemed to be a further or continuing waiver of such provision or any other provision of this Agreement. This Agreement is binding upon you, your heirs, executors, beneficiaries, successors and assigns and you may not assign this Agreement to any other party without our prior written consent, which consent may be withheld in our sole and absolute discretion.



If you have any questions or concerns regarding our Website(s) or the terms and conditions of this Agreement, please reach out via our contact page.






The editor of the Site is the company MATTA, a simplified joint stock company (hereinafter the "Company") registered in the RCS of Paris under the number 325 527 778. Its registered office is located at the following address: 46 rue Ampère, 75017 Paris

Hosting of the site is provided by Shopify Inc., whose head office is located at 126 York St. Ottawa, ON K1N 5T5, in Canada.

Phone number: 1-888-746-7439



We attach as much importance to the relationship with our customers as to transparency and honesty in how we operate. This is why we wanted to share with you our Terms of Use including our privacy policy in order to notify you of the information we collect, how we use it, to whom we can transmit it and how to access, modify or remove them from our system.

We treat all your personal information ("Personal Information") as confidential (subject to what is provided in these Terms of Use). They are kept on a secure server and we comply with data and consumer protection legislation.



These Terms of Use (which include our privacy policy) apply without restriction or reservation to all of the services offered by MATTA on its website www.annesemonin.com (hereinafter "the Site" ). They constitute, with our General Conditions of Sale, the entire agreement concluded between the Company and the user of the Site (hereinafter "the User").

These Conditions of Use are accessible at any time on the Site and will prevail over any other version or any other contradictory document (with the exception of the General Conditions of Sale).

Our Site is regularly updated, so we may change the content at any time. If necessary, we reserve the right to interrupt access to our Site, or even to close it for an indefinite period. However, we are under no obligation to update and accept no responsibility if certain information is no longer up to date.

Use of our Site constitutes acceptance of these Terms of Use.

Access to certain parts of the Site may be reserved for Users who have already created an account. It is therefore your responsibility to take all necessary measures to be able to access our entire Site, and to ensure that all persons accessing our Site via your internet connection (or your identifiers) are aware of these Terms and Conditions of Uses.



In order to be able to order products on our Site, all Users must create an account by providing the information required in the electronic form created for this purpose.

The User declares that the personal information indicated during registration is complete, accurate and allows him to be identified precisely. Any personal information that is fanciful and / or slanderous is likely to result in the closure of the User's account and the cancellation of his order, at our discretion.

When creating an account, the User chooses a username and password, which he undertakes to keep confidential.

This account will be accessible at any time by the User using their identifiers (subject to any unavailability of the Site for any reason whatsoever). We reserve, however, the right to limit, suspend or terminate the accounts of Users whose actions would be contrary to our Terms of Use or General Conditions of Sale or would jeopardize the security of transactions or of other Users.

The User is responsible for all actions carried out on our Site using their username and password. Any User registered on the Site will be committed to any order placed with their identifiers, subject to the right of withdrawal (as provided in the General Conditions of Sale).



We hold all intellectual property rights attached to the content of our Site, subject to rights belonging to third parties and content posted by third parties, for which we hold a license.

The content of our Site is protected by copyright law and by other laws in France and in other countries.



You are free to print a copy and download extracts from certain pages of our Site for your personal use and to draw the attention of other people (belonging to you) on the content of our Site.

However, you cannot modify, in any way, the paper or digital copies printed or downloaded from our Site, and you must not use any illustration, photograph, video or audio sequence, or any graphic independently of the text. relating to it.

In the event of reproduction and / or use of any illustration, photograph, video or audio sequence, or any graphic of our Site, you must imperatively and systematically mention our author status of said content (as well as of any person therein having contributed).



You can create a link to the home page of our Site (to the exclusion of any other page of the Site), provided that this link is created in accordance with the laws in force and that it does not damage reputation of our Site and does not allow you to take advantage of it.

In addition, the creation of this link should in no way suggest the existence of any form of association between you and the Company, or any approval or support from us.

The creation of a link to our Site from a site that does not belong to you is strictly prohibited.

Our site must not be framed by any other site whatsoever, and the creation of any link to any other page of our Site that the home page is prohibited. We reserve the right, if applicable, to withdraw our consent at any time without notice.

In any event, the website on which you insert a link to our Site must comply in all respects with our content standards.



The use of our Site and / or all or part of its content for any reason other than those mentioned above and in particular for commercial purposes requires our prior written consent which must be requested from us (by email to the address following: hello@annesemonin.com).



You must not abuse our Site, nor knowingly introduce viruses, Trojans, etc. or any other malicious or technologically harmful material.

You must not attempt to gain fraudulent access to our Site, the server that hosts it or any other server, computer or database linked to our Site. You must not attack our Site via a “denial of service attack” or “a distributed denial of service attack”.

We will report any violation to the relevant law enforcement authorities and give them our full cooperation by disclosing your identity, if necessary.

In the event of an infringement, we reserve the right to immediately delete your User account and to prohibit you from accessing our Site, temporarily or permanently.

We cannot be held responsible for any loss or damage caused by an attack by distributed denial of service, virus or other technologically harmful material, which could infect your computer equipment, your computer programs, data or other material, and which would be due to the use of our Site or to the downloading of any element accessible on this Site as well as on any linked site.



In the event of non-compliance with the provisions set out above (and in particular in the event of misuse of any illustration, photograph, video or audio sequence, or any graphic on our Site), we reserve the right to delete your account from User and to prohibit you access to our Site (temporarily or permanently). You will also have to, on first request from us, return or destroy any copy (paper or computer) that you could have made.

We also reserve the right to request any damages.



When browsing our Site and in order to provide you with the best possible service, we may collect several types of information, including:

when ordering or creating your User account: your name, contact details (address, email address, telephone number) and the information on your credit card. when ordering: the delivery address (es), the username and password associated with your account and the history of your selection of products and your actions on our Site. during any request for information, any email sent to our customer service, subscription to our newsletter or any other service, participation in a contest, vote for a product or posted opinions: your name, your contact details and any other information such as your age , your interests and your product preferences. during any visit to the Site: your internet location (IP address, domain name such as .fr or .com, url of origin), the browser used, the country and the telephone prefix of your computer, the pages of our Site that you consulted during your visit, the advertisements on which you clicked and any research that you carried out. we may collect this information even if you do not have a User account with us. Finally, we may obtain customer lists from third parties to invite new people to share the annesemonin.com experience. However, these lists only include people who have consented to receive promotional emails. In any case, all our emails include an unsubscribe option.

Finally, we inform you that our Site is monitored and that we are required to record any information concerning your visit to our Site that could help us improve the quality of the services we offer.



We use your Personal Information only for the improvement of our services.

For example, we will not unnecessarily share your information with third parties unrelated to the Site. We may, for example, use the information collected on:

  • processing your orders,
  • improving our Site,
  • the management of a contest, promotion, survey or other options on our Site,
  • improving our customer service,
  • improving your browsing experience,
  • the sending of periodic emails or information relating to our offers and products,
  • improving our advertising.

By visiting annesemonin.com, you agree to be contacted by us for any of the above reasons, whether by telephone, email or mail. You confirm that you will not consider the use of your Confidential Information as being an infringement of your rights as provided for by French regulations.

When creating your User account, or when you place an order, we record information about you intended for our company MATTA SAS, responsible for processing, in order to carry out all the operations relating to our commercial relationship , namely the creation of your account, the terms of payment, delivery, management of complaints and after-sales service, to provide you with the services to which you subscribe and to send you Anne Semonin offers.

In accordance with the Personal Data Regulations, you have various rights, including the right of access, rectification and opposition to the processing of your data. To exercise your rights, simply write to us, indicating your name, first name, address, email (used to create the account) and attach proof of identity by email to hello@annesemonin.com.

You can choose to stop receiving emails from us at any time. Instructions for unsubscribing from our lists can be found at the bottom of all our emails.



Annesemonin.com has implemented numerous security measures to guarantee the protection of your Personal Information.

We have the most powerful security system and servers on the internet. All sensitive / payment data provided by Users is transmitted by SSL (Secure Socket Layer) protocol and encrypted in our database. They can only be viewed by authorized persons, who have specific access rights to our systems and are required to keep this information confidential.

After a transaction, your private data will not be kept on our servers.



The term "cookie" also refers to a small information file that any website transmits to your computer via the browser you use. It allows websites and systems providing services to recognize your browser, record and remember certain information in order to interact with you, improve and personalize your browsing experience.

We use cookies to improve the quality of navigation on our Site and the tools we offer. These cookies allow us in particular to remember and process the products in your basket, to understand and save your preferences in anticipation of your future visits, to follow the evolution of advertisements, to gather data concerning the traffic of the Site as well as the interaction between our Site and Users.

You can, if you wish, block cookies by modifying the preferences in your browser.

In order to improve our understanding of our visitors, we may also use service providers. These providers are not authorized to use the information collected on our behalf, except to help us operate and improve our business.



We are committed to respecting the confidentiality of your Personal Information. They may, however, be communicated to trusted third parties who assist us in the administration of the Site, the proper functioning of our activity and the services that we offer, to the extent that these third parties undertake to keep this information confidential. .

We will also disclose information about you if this is necessary in order to comply with the law, apply the policies of our Site or protect our rights, property or security as well as those of third parties.

Finally, we may disclose your Personal Information or information relating to your User account to any judicial authority (or any other regulatory or governmental authority which investigates alleged illegal activities) at their request.

Because we respect your privacy, we have taken the necessary precautions to comply with the General Data Protection Regulations (GDPR). We will therefore not share your Personal Information with third parties without your consent (except as provided above).

However, non-personal data (which does not identify you) may be transmitted to any third party for marketing, advertising or other purposes. These confidentiality rules apply only to the collection and use of information that we may have collected on our Site, and not to information collected offline.



In accordance with the Data Protection Act you can, at any time, exercise your right of access and rectification of information concerning you by contacting us at the following address: hello@annesemonin.com.



We accept no responsibility for the accuracy of the information on our Site, including any comments or content posted on our Site by third parties.

Our site may contain links to other sites and resources owned by third parties; these links are provided for informational purposes only. We do not control the content of these sites or resources and we accept no responsibility for their content or for any loss or damage that may result from their use.

To the extent permitted by law, the Company hereby expressly excludes:

  • all conditions, warranties and other terms that may otherwise be our responsibility under the law (except as provided in these Terms of Use or in our General Conditions of Sale);
  • any responsibility in the event of direct, indirect or consecutive loss or damage suffered by any User in connection with our Site or its use, an inability to use it, or the consequences of the use of our Site, of the websites which would be linked and any information published on our Site, including but not limited to any:
  • loss of business
  • loss of sales, profits, income or anticipated savings
  • loss of contracts or customers; data loss
  • loss of time in terms of management or administration and any other loss or damage whatsoever, whatever the cause and whether they result from an offense (including negligence), breach of contract or any other cause, even foreseeable.

We also decline any responsibility in the event of disturbances of the Site, computer errors or on the Site, sending of emails to an erroneous address or any other dysfunction or interruption which would be related to Internet.



These Terms of Use are subject to French law.



If you have any questions about our Terms of Service or our privacy policy, please contact us at the following email address hello@annesemonin.com.